Client Support: (214) 422-8669

Sales Inquiries: (469) 661-3119

We Can Help

Whether you need IMMEDIATE HELP with an IT issue, or want to discuss your long-term IT strategy, we can help.

Call us at (469) 661-3119 or complete the form to schedule a complementary strategy call.

Why Invest in Help-First Managed IT Services?

Navigating the complexities of modern technology is made simpler with our dedicated IT Help Desk support. Our expert team can assist you with any technical issues or inquiries, offering timely and efficient solutions. Whether it's troubleshooting, guidance, or system optimization, our IT support ensures a seamless and productive digital experience for you and your business.

Security Focused IT Support

Managed IT services don’t operate on a break-fix model. Constantly putting out fires and conducting damage control means everyone is losing money. That’s why MSPs work proactively to avoid issues altogether – and minimize your interruptions. At Alt Shift WIN, we provide the Wylie business community with all-inclusive IT support with an emphasis on security. Our services start with a detailed IT roadmapping strategy to develop a plan that fits your business like a well-tailored suit. You pay a flat, agreed-upon monthly rate.

Our Managed IT Services

IT Roadmapping

Your business is unique – and a cookie-cutter IT plan will only take you so far. Our IT roadmapping process gets to the core of your technology needs. We’ll examine your strengths, weaknesses, challenges, and opportunities to develop a 100% customized IT strategy.

Security Management

Alt Shift WIN takes no shortcuts or compromises in your protection. Security is at the core of every managed IT plan we create. We use the best endpoint protection, antivirus/antiphishing software, and incident response systems on the market – so you can approach each day without fear.

Cloud Computing

The cloud works wonders for some business operations – others are best left on-site. Our cloud experts will develop a hybrid plan that puts your best foot forward and makes operations seamless.

Business Continuity

Unforeseeable problems happen in IT, no matter how well-equipped your technology infrastructure is. A business continuity plan ensures these problems don’t disrupt daily operations and impact your bottom line. Alt Shift WIN will make sure IT issues are nothing more than minor inconveniences.

Hardware Procurement & Repair

Upgrading equipment is a big investment – and shouldn’t be done lightly. Whether you need repairs or new hardware, we’ll make sure your needs are met at a sensible price point.

Microsoft Office 365

Our IT plans are crafted to be flexible and adapt to how each client matures. IT should never be a roadblock – it needs to be a vehicle.

Email Migration

Email migration is a big, overwhelming transition. Our technicians are here to make the process quick and comprehensive – without disrupting communications.

The Alt Shift WIN Approach

Your peace of mind is the end goal of everything we do at Alt Shift WIN. We want your workdays to be productive and optimistic – without looming concerns. Here’s how we manage your IT:

Finishing What Others Started

We take over where others left off, resolving incomplete IT setups and fixing lingering issues so you can get back to business without wasting time or energy on unfinished work.

Scalable Solutions for Growing Businesses

Our IT services are designed to grow with your business, making sure your technology is always up to speed as you expand, without needing constant upgrades or costly overhauls.

No More Surprises or Unexpected Costs

Alt Shift WIN keeps your IT simple and affordable. We offer transparent pricing with no hidden fees, ensuring that your technology investment remains predictable and manageable.

Quick, Reliable Support When You Need It

We respond fast to tech issues, resolving them before they become bigger problems. With 24/7 support, you’ll never be left without the help you need to keep your business running smoothly.

Alt Shift WIN has been a dependable partner to us. We started off with their managed IT services which have allowed us to scale quickly and efficiently without worrying about compliance and security. Recently we've transitioned to their Co-managed IT service and they do a great job of keeping us compliant with our client-driven IT security standards. They are responsive, knowledgeable, and always go above and beyond to meet our needs.

Alex B.

Executive Director - Simbyo Biopharm

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